Frequently asked questions

We cover Bedfordshire, Buckinghamshire, Hertfordshire, Cambridgeshire, North London and Essex. Our core patch runs around Luton, Dunstable and Harpenden, and we travel out from there. If you are not sure whether you are in range, give us a call and we will let you know straightaway.

Yes. All gas work is carried out by Gas Safe registered engineers, and we are also OFTEC registered for oil, F-Gas certified for heat pumps and refrigerant work, and qualified for domestic ventilation. You are always welcome to ask to see our credentials before work begins.

No. We provide free, no obligation quotes. A member of the team can visit, look at the job in person and give you a clear price before any work starts, so there are no surprises later.

Yes. Leaks, burst pipes and boiler breakdowns rarely happen at a convenient time, so we aim to respond quickly when something urgent goes wrong. Call us as early as you can and we will do our best to get an engineer to you the same day.

We recommend an annual boiler service. A yearly check keeps your boiler running safely and efficiently, helps it last longer, and usually keeps the manufacturer warranty valid. It is also the best way to catch small faults before they turn into expensive breakdowns.

A boiler that repeatedly loses pressure usually points to a small leak somewhere in the system, a failing expansion vessel or a leaking pressure relief valve. Topping it up is only a short term fix. It is worth having an engineer find the cause so the problem does not keep coming back.

Yes, underfloor heating is one of our specialisms. We design, install, repair and service wet underfloor systems, including manifolds, actuators and controls. We can also diagnose problems with existing systems such as uneven heating, cold spots or pressure issues.

We do. We design and install air source heat pump systems that are properly sized for your home, and we can advise on whether your property is well suited to one. Heat pumps work best alongside good insulation and the right radiators or underfloor heating, and we will be honest with you about what your home needs.

Yes. We work on homes and commercial properties, from a single leaking tap in a house to gas pipework and heating systems in business premises. The same qualified team handles both, with minimal disruption to your day.

The easiest way is to call us on 07944 825134 or fill in the contact form on this site with a few details about the job. We will get back to you to arrange a convenient time and, where needed, a free quote.